| Shareholders | Openness and candid dialogue with shareholders | - Feedback channels (e‑mail and phone number for shareholder engagement matters)
- Annual General Meeting of Shareholders
| - Investor Day on the KASE
- Annual General Meeting of Shareholders
|
Investment community
For more details, see the Investor Communications section | Transparency and regulatory compliance | - Feedback channels (e‑mail and phone number for investor engagement matters)
- Company’s annual report
- Information disclosure on the Company’s website and social media
- Semi‑annual investor calls (issuer and investor days)
- Quarterly presentations on financial and operating results
| - Publications on the corporate website kmg.kz, specifically in the Investors section
- Publications on the website of Kazakhstan Stock Exchange
- Roadshows for investors and other public events
- Meetings, conference calls
- Handling requests by e‑mail (ir@kmg.kz), and consulting by phone
- Publication of press releases
- Publication of financial statements on the depositary’s internet page
|
| Associations, local communities, public organisations | Strong involvement in social activities of (local) communities | - Feedback channels (e‑mail and phone number for various matters)
- Participation in the Public Council’s meetings
- Participation in working groups
- Information disclosure: on the Company’s website, in sustainability reports, and in mass media
| - Access to information
- Publications on the corporate website
- Publications in mass media
|
| Mass media | Providing mass media with open, transparent, and reliable information | - Press releases
- Participation in conferences, interactions with the Central Communications Service under the President of Kazakhstan
- Timely coverage of events and activities in the Company’s social media
| - Press releases, informational publications, articles on the Company’s website and in mass media
- Distribution of press releases
- Response to mass media’s requests
- Conference calls, briefings, press tours, forums, information sessions and other media events
- Handling requests
|
| Central and local government authorities | Robust interaction in order to address national goals | - Working groups and meetings
- Direct correspondence
- Industry conferences
| - Access to information
- Performance against instructions
|
| Subsidiaries and associates | Direct and specific communication | - Meetings involving managers
- Business trips to assets
- Direct correspondence
| - Access to information
- Giving instructions
- Information letters
|
| Customers, suppliers, partners, other organisations | Agreements entered into in good faith and on arm’s length conditions | | - Access to information
- Distribution of press releases
|
| Trade unions, KMG employees | Equal opportunities, meritocracy principle | - Group and one‑on‑one meetings with managers
- Employee performance evaluation
- Insights into employee satisfaction and engagement
| - Meetings, conference calls
- Distribution of press releases
- Surveys, general meetings
- Productivity management systems
- Publications on the corporate website
- Event publications through the Company’s information resource
- Advisory and expert boards, working groups
|